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Water and wastewater plants, many of which were built in the late 1970s and
early '80s with federal grant money, are now in need of capital
improvements. In many situations, improvements are necessary to bring the
plants into compliance with environmental regulations that have changed
over the years. Unlike in the 1970s, however, federal funding is not readily available, and
local governments are faced with the unpopular prospect of raising taxes or
user fees to cover necessary upgrades. Outsourcing presents an attractive
financing alternative, although it, too, has controversial aspects. Interest in municipal outsourcing was fueled by President Bush's 1992
Executive Order on Infrastructure Privatization and President Clinton's
1994 Executive Order on Principles for Federal Infrastructure Investments
which directed federal agencies to work with state and local governments to
reduce legal and regulatory barriers to privatization. Moreover, a recent revision to the Internal Revenue Service guidelines
allows public agencies to enter into 20-year contracts with private
companies for projects financed with tax-exempt bonds, an expansion from
the IRS's previous five-year limit. Why Outsource? Successful outsourcing is based on the premise that the private company
specializing can operate municipal water and wastewater facilities more
efficiently and at a lower cost than can the public entity. This can result in reduced user fees or at least prevent significant rate
increases for taxpayers. Depending on how the deal is structured, the local government may also
receive an up-front cash payment, which can be used to reduce outstanding
debt or finance capital improvements in other areas of municipal operation. Private companies argue that their experienced personnel and better access
to advanced technologies result in more efficient operations and a better
environmental compliance record. This is particularly attractive, not only
to smaller municipalities that cannot afford high-caliber personnel or
cutting-edge technologies but also to those communities with chronic
compliance problems. Economies of scale also work to the benefit of the private company. A
private company managing several treatment plants has more buying power
which, in turn, means better pricing on treatment chemicals, capital
equipment and supplies. Additionally, the municipality may realize a cost
savings associated with a reduction in personnel. For instance, when
Indianapolis, Ind., contracted out operation of its treatment plant in
1993, the total number of employees was reduced from 322 to 196. Risks involved Still, although work force reduction may be attractive when balancing a
budget, it is a significant labor issue. Municipalities considering
outsourcing should be prepared to address this issue on several different
fronts, giving thought to political ramifications, labor negotiations and
the outsourcing contract itself. Outsourcing may also result in the loss of some level of services. For
example, do municipal treatment plant employees serve as technical experts
for the government on environmental issues? Do they provide consulting or
educational services to treatment plant dischargers? Do they provide any
type of disaster or emergency response function or assist in snow removal?
Will the private company continue these roles? Will these services be lost?
Will employees be summarily fired or kept on, thereby reducing the
perceived benefits of outsourcing? In addition, outsourcing may result in a municipality's loss of control
over its operations. A private company will likely be focused on the
success of its treatment operations and may be unresponsive to the
political needs - or broader needs - of the community. Outsourcing can be a
viable solution for a municipality faced with increased operating costs or
the need to make capital improvements, but the key is a clear understanding
of the duties, responsibilities and risks assumed by each party and a
contract that clearly reflects that understanding. The Process There are three basic outsourcing arrangements: * A municipality may contract with a third party to operate its plant. For
example, the wastewater treatment system serving Indianapolis is operated
by a consortium under a contract with the city. Under an operating
contract, the municipality maintains ownership of the treatment plant, but
the outsourced company operates the plant. Variations on this arrangement
are possible, depending on the scope of services the municipality wishes to
outsource. For instance, the outsourced company may provide billing
services in addition to operating the plant. * A municipality may sell its existing treatment plant, in which case the
company would both own and operate the plant. In 1995, the Miami (Ohio)
Water Conservancy District closed a deal transferring both ownership and
operation of its Franklin wastewater treatment plant to a private company.
The asset sale was the first - and only - transaction of its kind to date.
However, its apparent success may prompt more local governments to look at
asset sales. * A company may design, build, own and operate a wastewater treatment plant
under a contract with a municipality. Build, Operate and Transfer contracts
may contain provisions to transfer the plant back to the municipality at
the end of the contract, which can exceed 20 years. Making the right choice Determining both short- and long-term goals is the first step in deciding
whether to outsource. Then the sourcing relationship that will best achieve
those goals can be identified. A clear, specific RFP should be drafted so
that bids from outsourcing companies can be easily compared. The pool of outsourcing companies should include well-established firms
with significant experience in water and wastewater treatment operations as
well as relative newcomers to the field. Company history, management
structure, previous projects, financial information, company resources,
quality assurance programs, technical expertise, personnel experience
levels and relative stature in the market should be considered. Each company's proposal should include a discussion as to how it plans to
manage the treatment system, and proposals should be compared to the stated
goals and needs of the municipality. Once the company has been chosen, a contract must be drafted that
specifically sets forth the scope of services to be provided and states the responsibilities of each party. The company's duties should be explicitly stated
. Subcontracting should be avoided or limited. The contract should describe
the facilities to be operated, including all major features, functions and
design parameters. Environmental Compliance In outsourcing, local government officials are attempting primarily to
reduce costs and divest themselves of environmental compliance
responsibility. Therefore, the environmental indemnification and pricing provisions of the
contract are key and must be carefully negotiated and drafted. Which party will be responsible for compliance and liable for violations
must be negotiated between the parties as well as with the pertinent
regulatory agency. For example, under the federal NPDES regulations, when a plant is owned by
one entity and operated by another, the operator must apply for the permit. However, states can and do revise their regulations to require the owner to
apply for the permit. Indiana, for example, has done so. Yet, at least at present, the city of
Indianapolis is listed as the NPDES permittee instead of its private
partner. (The Indiana agency responsible for enforcing NPDES regulations is
in the process of revising the permit and is considering listing both
Indianapolis and the contract operator as co-permittee.) Similarly, both the private owner/operator and the host municipalities are
listed on the Franklin, Ohio, NPDES permit. In contrast, in Illinois, the
owner is listed as permittee, regardless of the entity that is actually
operating the treatment plant. Listing the company as the sole permittee certainly achieves a
municipality's goal of distancing itself from environmental compliance
responsibilities. However, state regulatory agencies have flexibility in
identifying the permittee, and it is unlikely that many states will agree
to a permit listing the company solely, in part because the company's role
as an operator may be transient. Consequently, given the likelihood of continuing permit involvement, cities
and counties must use a well-worded indemnification provision in the
contract to protect themselves and achieve their goals. The indemnification provision must be carefully drafted to define and cover
any claims, causes of action and liabilities and losses that may arise and
that have been assigned to the company. Liability for defense against
actions, penalties and compliance costs related to enforcement actions
should be assigned. Additionally, the local government can bargain for
indemnification against its own negligence, but state law provisions
limiting or striking "hold harmless" indemnity clauses that protect a party
against its own negligence are sometimes ruled void. To the extent possible, the municipality should also allocate the risk of
criminal liability. Criminal liability for environmental violations is
based on knowledge, which is typically defined by the courts as "general
intent." General intent means that a party knew it was dealing with a
substance likely to be regulated and knew that it was discharging it. As
with civil violations, the local government cannot avoid liability. However, the contract should contemplate the possibility of criminal
violations and assign responsibility for any fines or penalties. Finally, OSHA liability should be considered. In the outsourcing context,
workplace safety becomes a matter of whether the company or the local
government is responsible. OSHA typically looks to the party in direct
control of the workplace and the employees in determining which entity to
cite for violations and will base its decision on a number of factors,
including who supervises and controls the work, who is responsible for
taking safety precautions at the job site and who owns the equipment. The
contract, however, may allocate responsibility differently. Pricing Pricing is a significant contractual issue and one for which outsourcing
companies are drawing fire. Some municipalities that have entered into
outsourcing contracts are now finding themselves faced with unexpected
capitalimprovement costs. For instance, the outsourcing agreement may provide that capital costs over
a certain level are extraordinary costs payable by the city. The
outsourcing company may claim that certain costs are extraordinary costs,
while the city claims that such costs are maintenance costs payable by the
outsourcing company. Hidden costs and related disputes can be avoided by clearly setting forth
the pricing scheme in the contract. All contingencies and all assumptions
on which the parties are relying should be stated. Improvements to be
considered ongoing operation and maintenance and those to be considered
extraordinary should be spelled out. If a price increase is to be allowed over the life of the contract, or for
significant changes in flow or loadings, a specific escalator clause
should be included. Finally, the party responsible for utilities and other
related costs must be identified. Exercising Prudence Outsourcing municipal wastewater treatment operations is a developing
trend, touted by some as the answer to a municipality's financing and
environmental needs. However, since most of the experience in this area is relatively recent, it
is too soon to declare victory for the idea. Still, selecting the right
company and drafting a contract that addresses the many environmental,
pricing and technical issues can go far towards shaping the success of the
process. The prudent government manager will carefully analyze local
government operations, clearly define goals and proceed with the process
only if its goals can truly be met by outsourcing. Janine Landow-Esser is chair of the Environmental, Safety and Health Law
Practice Group and Melissa Manuel is an attorney with Holleb & Coff, a
Chicago-based law firm.
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